Why work for Town Shoes?
What experience is required and future opportunities
Store Locations
Expectations after you apply
Salary and Benefits
Dress code
Availability and flexible shifts
Canadian Immigrants
Other questions

01.Why choose Town?

Town Shoes has the best staff, the best training (Shoe University for all staff), and the best rewards program (including FREE SHOES) in the retail industry. Shoe-aholics will find that Town’s open door policy, unlimited opportunities for advancement, and the opportunity to sell what you love make Town Shoes the best retailer to work for in Canada. We also have a compensation plan designed to reward top performers. Our progressive management style is based on a culture of continuous improvement. Our open door policy allows staff to directly communicate with our head office executives.

02.What is the History of Town Shoes?

Town Shoes Ltd. is a Canadian; family owned and operated business, founded in 1952. Town Shoes carries hot labels for Men and Women, such as Lacoste, Puma, Diesel, Steve Madden, Franco Sarto, and BCBG. Plus exclusive to Town are collections by David Dixon, Philip Sparks, Kate and Mel, and Barbie.

Over 50 years ago, on May 15 1952, Leonard Simpson opened the first Town Shoes store in Toronto at Sunnybrook Plaza (Bayview and Eglinton), Canada’s first shopping centre. Just a one year later, Town opened its second store in Lawrence Plaza, Toronto. From that very first day, Town Shoes’ success has been largely attributable to always having a clear direction and a strong focus on its objectives. Town Shoes was, is, and always will be fashion and quality at affordable prices. Secondly, and equally important, is the company’s long standing basic philosophy of being a people place. Having the best customer service and a staff that is well treated with opportunities for advancement are the principles that have guided Town Shoes over the years.

In 2005, Town Shoes began its national wide expansion plan, opening its first stores outside of Ontario. Town Shoes has debuted in British Columbia, Alberta, Manitoba, and Nova Scotia with many more stores planned for the next 10 years.

03.Do I need prior shoe or retail experience to apply?

You do not necessarily need to have experience to be successful at Town. What you DO need to bring with you is an engaging and enthusiastic personality, a passion for shoes, and a drive to make sure clients are the number one priority. Our award winning training program (Shoe University) will teach you everything you need to know about fashion, footwear and feet! For management roles you do need previous team management and retail experience - but other than that we can teach you the rest! top

04.Will there be room for Career Growth once I join the team?

Most definitely! We take pride in recognizing individual performance and advancing our staff based on individual achievements, not length of service. Our award-winning training program (Shoe University), and new store openings will enable you to accelerate to career positions such as Senior Store Manager, District Manager, Visual Merchandiser, Recruiter, or work in our Marketing or Public Relations departments. Almost all of our head office staff came from working at our stores to having roles now leading the direction of Town Shoes! In fact, our former president started as a stock person to leading Town Shoes. You could be next!

05.What is your Management Training Program like?

Assistant Managers and Managers-in-Training directly with some of the most talented Managers and District Managers in the industry, providing exposure to all areas of the business: visual merchandising, recruiting, product knowledge, inventory management, maximizing sales, training, leadership skills, and basic principles of management. All management are encouraged to participate in our Management Portfolio program to develop their skills and accelerate their career at Town.

06.How do I know what Roles are available to apply for?

When you’re applying online at www.townshoescareers.com to work at one of our stores, you have the option to apply for a variety of positions and locations. Some of the positions available are: Full Time or Part Time Sales Associate, Full Time or Part Time Stock, Full Time or Part Time Cashier, In Store Visual Merchandiser, Manager in Training, Assistant Manager, Associate Manager, Store Manager, and Flagship Manager. We have 42 stores across Canada and you will have the option to select which location you are interested in working at when you apply - please visit http://storemap.townshoescareers.com.

07.Do you have a store in my city?

We have 41 stores across Canada. Click here to find the location closest to you. top

08.What can I expect after I apply online?

Once you have applied online and uploaded your resume, you can expect a reply from a member of our Recruiting team. We will invite qualified Part Time candidates for open positions via email to meet with a Recruiter in one of our stores. Qualified Full Time candidates will be contacted via a phone for a personal interview. The next step in the process for Full Time top performers is a one-on-one interview with a Recruiter in one of our stores.

09.What can I expect to get paid?

We offer a competitive compensation package designed to reward top performers. The details of the compensation vary by role, location, and experience. We will discuss compensation in detail with you individually during the interview process.

10.What Benefits do you offer?

FREE Shoes. Generous merchandise discount. Health/Dental benefits and Life Insurance for full time staff. Flexible schedules. Unlimited opportunity for growth (including corporate Head Office positions). Competitive compensation plan designed to reward top performers. Selling fresh labels for men and women that you already know and love (Lacoste, Puma, Converse, Steve Madden, Franco Sarto, and BCBG to name a few). A progressive management culture which focuses on continuous improvement. Award Winning training and development program. Open Door Policy and direct and frequent interaction with Head Office Executives. New store openings allow for unlimited opportunities. Opportunity to advance your career based on achievement (not length of service). The pride of working for one of the most successful retailers in Canada (proudly Canadian, family owned since 1952).

11.What is the Dress Code?

Fashionable all black (clothing/apparel) dress code (with fabulous Town Shoes shoes, of course!) is our standard. We offer a generous staff discount, and the best rewards program in the industry (including FREE SHOES!) to help you with your shoe addiction. top

12.I am currently in school, can I work Part Time?

Absolutely! We depend on Part Time staff to help us create a fantastic shopping experience for our clients. Town Shoes offers flexible schedules and a variety of shift options throughout the week.

13.I’m a stay at home parent and need to be home in the morning and afternoons to be with my kids. Are there any Opportunities for someone with my 9 am – 3 pm availability?

Absolutely! Our stores are staffed based on volume and traffic flow. When you apply online, be sure to let us know your availability to see if we can find a match.

14.I live in Vancouver during the summer and Toronto during the winter. Is it possible to work in 2 different stores at different times in the year?

Absolutely! We always do our best to accommodate our top performers whenever it is feasible for the needs of the business.

15.I just moved to Canada, will I be Eligible to work at one of the stores?

We value our diverse team. If you are eligible to work in Canada with a valid Social Insurance Number, we can consider you to work at one of our stores. Based on our customer service focus, we do require that a candidate be able to converse and understand English in order to be considered for one of our stores.

16.Where can I find out more about Town Shoes?

Follow us on Twitter Join us on Facebook Check out the newest arrivals and current events at http://www.townshoes.com.

17.What if I have other questions?

Well, first off we encourage you to visit our Corporate FAQ Page (for all other questions related to Town, but not specifically about hiring) by clicking here. Also on the Corporate FAQ page you can see our contact information if you have more questions. Or, since you are here, you can Contact Us Now!

18.What Career Fairs are coming up where I can meet Town Shoes in Person?

We will be attending a number of career fairs in the very near future. You can see the complete list by clicking here. top